COMMERCE DISCLOSURE
Disclosure under Japan's Specified Commercial Transactions Act
| Operator | Pastel Wing, General Incorporated Association (Japan) |
|---|---|
| Responsible representative | Representative Director: Yoshihiro Tanoue |
| Address | 9-29 Kuwamizu Honmachi, Chuo-ku, Kumamoto, Kumamoto 862-0955, Japan |
| Telephone number | +81 90-7293-3234 |
| Email address | info@pastelwing.jp |
| Payment amounts | Card: JPY 3,000, 10,000, 30,000 or 50,000 (once or monthly). Monthly payments renew automatically for the same amount until cancelled. Bank transfer: the amount you choose to donate. |
| Payment methods | Bank transfer and credit card (Stripe). Check the Stripe checkout for available payment methods. We do not list JCB, Diners Club or Discover as accepted until their review results are confirmed. |
| When payment is due | Bank transfer: when the transfer is made through your financial institution. Card: first payment at sign-up, then generally the same date each month (the last day if that date does not exist). Your card issuer determines the debit date. |
| Additional costs | Bank transfer fees are paid by the donor. The Association charges no other fees. |
| Delivery | As this is a donation, no goods or services are delivered in return. |
| Cancellation & refunds | Because these are donations, we generally do not accept cancellations or refunds after payment for a donor's personal reasons. For duplicate charges, incorrect amounts, or unrecognized payments, contact us with your name, sign-up email, payment date, and amount. We will review and respond. We comply with any legally required refunds or other remedies. |
| cancellation of recurring donations | Manage or cancel monthly giving: sign in to the Stripe portal with your sign-up email, select your donation, and confirm cancellation. If completed before the next payment, cancellation takes effect at the end of the paid period and future charges stop. Check the scheduled cancellation date. Completed donations are not automatically refunded. Contact us above if you cannot complete the process. |