Manage or cancel monthly giving
You can manage your donation yourself at any time.
Sign in to the Stripe portal with the email address you used to sign up.
Manage or cancel my monthly donation
- Use the button above to open the Stripe portal and enter the email address used for your donation.
- Open the sign-in link in the email from Stripe.
- Select the recurring donation, follow the cancellation steps, and complete the final confirmation.
- Check that a scheduled cancellation date is displayed. Simply closing the page does not complete cancellation.
When will charges stop?
If you cancel before the next payment, cancellation takes effect at the end of the current paid period and future charges stop. Donations already paid are not refunded automatically. Check the next payment date and scheduled cancellation date in the portal.
Can't sign in or haven't received the email?
Check your sign-up email address and spam folder. If your recurring donation is missing or you cannot cancel it, contact us below. Sending an email alone does not complete cancellation; please wait for our confirmation that the process is complete.
Pastel Wing, General Incorporated Association (Japan)
info@pastelwing.jp
+81 90-7293-3234
Please include your name and sign-up email, and the payment date and amount if known. Do not send card numbers or security codes.